Shipping & Delivery
FREE SHIPPING
We’re excited to bring our customers exceptional value and service! That’s why we provide free shipping on all orders from our warehouses in Europe and the USA, delivered by FEDEX, USPS, DHL, and DPD.
SHIPPING TO OVER 200 COUNTRIES
We proudly offer international shipping. While we ship to most locations worldwide, there may be some regions we cannot deliver to. If your address is in one of these areas, we’ll reach out to you to discuss alternative options.
LOST OR MISSING PACKAGES
Norea is not liable for incorrect addresses provided during checkout. Please ensure that both your billing and shipping address are correct before completing your order. If there is an error on our part, we will take full responsibility and resend your order at no cost.
CUSTOMS
Please note that customs fees may apply to international shipments once they arrive in your country. By purchasing our products, you agree that any customs fees incurred are the customer’s responsibility.
ESTIMATED SHIPPING TIMES
Shipping times vary by location. Below are our estimated delivery times:
Location | Estimated Shipping Time |
---|---|
United States | 3-5 Business Days |
Canada, Europe | 6-10 Business Days |
Australia, New Zealand | 12-14 Business Days |
Central & South America | 8-14 Business Days |
Asia | 8-12 Business Days |
Africa | 8-14 Business Days |
Max delivery time is 20 business days. These estimates do not include a 1-3 day processing time and may vary due to customs delays.
TRACKING INFORMATION
You will receive an email with a tracking number once your order ships. Occasionally, tracking information may not be available for free shipping. If your tracking says “No information available,” it may take up to 5 business days to update. If more than 5 days have passed without tracking updates, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same order may be shipped separately, even if combined shipping is requested.
If you have any additional questions, feel free to contact us, and we’ll be happy to assist!